What your showroom hours?

We are open from Monday - Wednesday & Friday 8am to 5:30pm, Thursdays 8am to 6:30PM, and Saturdays from 9am-4pm. We are always closed on Sundays, and also closed on certain holidays.

Do you offer Design Consultations?

Absolutely we do! Our in-house interior designers are MORE than happy to set aside time for private, one-on-one consultation. Simply fill out the 'Design Consultation' form (easily found on our home page) and we will promptly reach out to you to coordinate dates, times, and ideas!

Can I order samples online?

We are proud to offer all of our customers FREE samples to borrow and see in their own space. However, we do not offer any delivery options for samples. Online sample orders are available for pick-up only, and upon placing the request, a salesperson will reach out to you to coordinate pick-up.

Where do you deliver to?

For orders over a certain amount, we offer free delivery in Guelph. We can also deliver to surrounding areas, for which the price and lead time will be coordinated between the customer and our sales team. 

Can you help me install the tiles I buy?

We have a variety of DIY guides that you can read on our site to help you with the basics for tile installation, and we also offer in-store seminars on tile installation for more detailed lessons.

Also, we encourage you to  visit our preferred contractors list, for which we have done extensive screening, and  also have a working relationship with all the contractors on this page.

Do you rent tools?

We rent our wet saws for a nominal fee much lower than other rental stores. If you purchase your tile from Ceramic Decor you are able to borrow a score and break tile cutter and nippers free of charge.

Do you cut tile for a fee?

Ceramic Decor can cut your tiles for you. All tiles need to be marked by you in the exact way that you want them cut with either pencil or construction crayon. We charge a nominal fee for cuts.